Connect with us


Coinbase Users Are Mad Again After Funds Disappear From Accounts




Coinbase users are mad again and have been trying to contact the customer support of the exchange after their funds disappeared from their accounts as we are reading more in our latest Coinbase news today.

Coinbase is under fire for its terrible customer service after reports of users’ accounts being hacked and drained of funds keep on emerging. According to the investigation by CNBC, thousands of customers across the country complained against the company and the outlet even stated that it had interviewed plenty of customers who claimed that hackers had drained their accounts with the issue being exacerbated by the platform and not responding to support requests.

The interviews with Coinbase customers around the country and the review of thousands of complaints show a pattern of account takeovers where the users see money vanish from their accounts followed by the poor support that made the coinbase users mad again left hanging. One client, Tanja Vidovic said that she lost nearly $168,000 in crypto holdings after receiving plenty of password changes security alerts in April and the attempts to contact the exchange were worthless as Tanja said.

Another customer said that the exchange tried to log into the app in March and almost $35,000 in other crypto-assets had disappeared from the account. The Coinbase regulatory response team emailed the victim stating that the transactions on the blockchain are irreversible and said that the insurance policy of the exchange didn’t cover theft from the individual accounts. The New York Times also ran an article on the helpless Coinbase customers who sued the company after losing $100,000 worth of crypto.

The coinbase users are mad again and vented their frustrations to the platform, saying that the exchange is showing an embarrassing display of care for teh customers. The tweet attracted plenty of responses from other clients that had similar issues with the customer support but Coinbase didn’t respond to the complaints. However, one individual said:

“You will only reply and assist people who have many followers so your reputation will not go down to hell! What about us? 5 months with no help! Locked account!”

In April when the company went public, Coinbase CEO Brian Armstrong said to CNBC that people don’t have to be afraid of crypto like in the early days but soon later the users filed more than 11,000 complaints against the exchange with the Federal Trade Commission.

Continue Reading



Public Companies Hold A Combined $11.8 Billion Worth Of BTC On Their Balance Sheet – See The Leading Firms

Crypto Mining3 weeks ago

Aliyu Pokima Publicly traded companies went all-in on Bitcoin in 2021 led by Michael Saylor’s MicroStrategy.Other firms on the list...

Indian Regulator SEBI Wants Mutual Funds to Stay Away From Crypto Investments Until Legislation Is Finalized

Crypto Mining3 weeks ago

Kevin Helms The Securities and Exchange Board of India (SEBI) has reportedly asked mutual fund companies not to get involved...

XRP Creator Chris Larsen Proposes Strategy To Incentivize Bitcoin Miners To Move Away From Proof-of-Work

Crypto Mining1 month ago

Brenda Ngari XRP inventor and Ripple executive chairman Chris Larsen has unveiled a plan to entice miners of the flagship...

Iceland Refuses to Power New Bitcoin Farms Amid Electricity Shortages

Crypto Mining1 month ago

Lubomir Tassev Cryptocurrency mining is among several energy-intensive industries hurt by a power deficit in Iceland. The country’s main utility...

Public Bitcoin Miners Are Increasing Their BTC Treasuries

Crypto Mining2 months ago

Dylan LeClair And Sam Rule Publicly-traded bitcoin mining firms have been accumulating and holding bitcoin at an increasing rate.The below...

NASDAQ-Listed HIVE Blockchain to Expand Data Center in New Brunswick, Canada With 40 Megawatts Capacity

Crypto Mining3 months ago PR HIVE Blockchain is set to expand its data center campus in New Brunswick, Canada with 40 megawatts capacity....

%d bloggers like this: